Privacy Policy

1. Introduction

Kibou Systems we are committed to protecting the privacy of clients, users, and visitors in compliance with:

• The Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 in India.
• General Data Protection Regulation (EU) 2016/679 (GDPR) where applicable.

2. Data We Collect

We may collect:

• Personal Information: Name, email, phone number, billing details.
• Business Information: Company name, project requirements, contractual data.
• Technical Information: IP address, browser type, device identifiers.
• Service Data: Data processed through AI agents or custom software.

3. Purpose of Processing

We process data for:

• Delivering and improving Services.
• Customizing AI models and software for client requirements.
• Communicating updates, invoices, and technical notices.
• Complying with legal obligations.

Processing is based on one or more lawful bases under GDPR, including performance of contract, legitimate interests, legal obligations, and explicit consent.

4. Data Sharing & Transfers

We do not sell or rent your personal data. We may share data with:

• Trusted subcontractors, hosting providers, and service partners under confidentiality agreements.
• Government or regulatory authorities when legally required.
• Entities involved in mergers, acquisitions, or business transfers.

If data is transferred outside India or the EU, we ensure it is protected by appropriate safeguards as per GDPR Articles 44–50.

5. Data Retention

We retain personal and project data only as long as necessary for contractual, legal, or business purposes, after which it is securely deleted or anonymized.

6. Security Measures

We implement Reasonable Security Practices as per Indian IT Rules and technical/organizational measures under GDPR Article 32, including:

• Encryption (at rest & in transit).
• Role-based access control.
• Secure hosting infrastructure.

7. Your Rights

Requests can be sent to kaustubh@kibousystems.com.

8. Cookies & Analytics

We may use cookies, local storage, and analytics services to enhance functionality and measure service performance. You can disable cookies via browser settings.

9. AI Data Handling

• Data submitted to AI agents is processed solely for service delivery and not used for unrelated purposes without consent.
• Sensitive data should be anonymized by the client before submission where possible.

10. Changes to This Policy

We may update this policy from time to time. The updated version will be posted on our website with the "Last Updated" date.

11. Contact

For any privacy or data protection concerns, please contact: